1.外贸英语会话要点
当你拿起话筒用英语打电话时，开头打招呼的第一个词便是Hello,Hello，不像中文中的“喂”可以连喊几声，挂电话打招呼时，只要说一次就够了。也可视情况说 Good morning (afternoon , evening)。
习惯上，英语国家的人（特别是美国人）打电话一开始就自报姓名或自己的电话号码，甚至是工作单位或住址等等。如： “Hello ( Good morning ，…)、This is 2856123 ”（喂，你好，我这儿的电话号码是2856123。）或“ This is Marg’s phone or This is Mary speaking” （我是玛丽）。有的人在接电话时只回答Hello，而等待对方开始说话。但是这样做法必定地使对方提出“Is this 7856111？”（这是7856111电话吗？）或 “Is that Peter’s phone？”（这是彼得家吗？）这样的问题，势必导致双方在正式通话前花费不少时间与口舌。因此，不要只说Hello 而已，这一点与我们国内双方通话的情形相差甚远。
如果你发现对方要找的是另一个，或拨错了号码，这时，你最好能重复一下你的电话号码，然后告诉对方 “Sorry you’ve dialed the wrong unmber ” （对不起，你拨错号了。）或简单回答：“Sorry wrong number，”不要一声不响地就挂断电话。同样，若是我们自己拨错了号码也该简单地向对方说：“Sorry ，(I’ve dialed) wrong number，”再挂断电话。
用中文打电话或接电话时，可以问：“你是谁？”但用英语通话时，则千万不可以问：“Who are you？”问对方是哪一位时，可以用以下几种方式：
Who’s that / who’s speaking , please? 请问你是谁？
Whom an I speaking to ? 跟我通话的是谁？
May I have your name ?我可以问你的名字吗？
Is that you , … ? / Is … there, please?某某在吗？
回答对方问话或自我介绍时，可用This is … It’s …speaking . It is (Mary) here / Hello , Mary here . This is 3132459 等等，不能用“I am ….”如果对方找的正是本人，可用“ Yes ,speaking ”即可。
转告某人接电话时，可用“You’re wanted on the phone ”或 “Someone wants you on the phone （有人打电话找你）。也可说“There’s telephone call for you”（有你的电话）。
如果此人就在身边时可以说“It’s for you , Tom .”或“For you Tom”（汤姆，找你的），若来电话时对方要找的人正在隔壁房间或在别处办事，你接了电话以后要过去叫他，请对方稍等一下时，可用Hold on (the time) please, Hold on a moment , please, just a moment, please, Don’t hang uplease 等。如果来电话要找的人一时无法找到，应尽快回答对方，并最后询问对方是否愿意留下口信。这时可用 “May I take a message for you？” （我可以给你带个口信吗？）或者“Would you like to leave a message？”（你要留吗？）反之亦然，若是你打电话给某人，对方恰巧不在，你也可以要求接电话的人带个口信或留个便条，就说：“Could you take a message for me please ？”然后你可酌情简单地向接话者说： “Please tell him that I want to speak to him 。”（请转告他我有事要告诉他），或“Tell him that I called（告诉他我来过电话）也可说：“Will you please tell him to call me back later？”（请你告诉他回个电话给我，好吗？）
当然，打电话也并非尽善尽美，也有其烦人之时。譬如，你给某人打去电话时，对方正忙得很。你最好礼貌地表示一下歉意，可以说：“I am sorry to make a phone call to you when you are very busy ”。（你现在正是很忙的时候，我却打电话给你，很对不起）。如果你有十分紧急的事需打电话给某人，又是清晨或半夜了，可以说： “I am sorry to have called you so early ,but……“（这么早打电话给你，对不起，但是……）。Sorry to have waked you wp.
2.外贸英语会话范例
与客户还价12句有用的商务电话口语
1. At what time can we work out a deal?
我们什么时候洽谈生意？
2. If the price is higher than that, we’d rather call the whole deal off.
如果价格比这还高，我们宁愿放弃这桩生意。
3. It’s absolutely out of the question for us to reduce our price to your level.
我们不可能将价格降到你方所要求的那样低。
4. We can’t accept your offer unless the price is reduced by 5%.
除非你们减价5%，否则我们无法接受报盘。
5. We make a counter-offer to you of $150 per metric ton F.O.B. London.
我们还价为每公吨伦敦离岸价150美元。
6. Your counteroffer is too low and we can’t accept it.
你方还价太低了，我方无法接受。
7. I’m afraid I don’t find your price competitive at all.
我看你们的报价毫无任何竞争性。
8. If you insist on your price and refuse to make any concession, there will be not much point in further discussion.
如果你方坚持自己的价格，不作让步，我们没有必要再谈下去了。
9. Let’s have your counteroffer.
请还个价。
10. Still, I think it unwise for either of us to insist on his own price.
不过，我认为彼此都坚持自己的价格是不明智的。
11. We think your offer is too high, which is difficult for us to accept.
我们认为你方的报价太高了，我方难以接受。
12. Our offer is reasonable and realistic. It comes in line with the prevailing market.
我方的报价是合理的、现实的，符合当前市场的价格水平。
下订单英语会话范例
Paul: Just fine. I looked over the catalog you gave me this morning, and I'd like to discuss prices on your computer speakers.
还好。今天早上我已经详细看过你给我的目录了。我想讨论一下你们计算机扬声器的价格。
Leslie: Very good. Here is our price list.
好的。这是我们的价目表。
Paul: Let me see…. I see that your listed price for the K-two-one model is ten US dollars. Do you offer quantity discounts?
我看看。你们K-2-1 型的标价是美金十块钱。大量订购的话，有折扣吗？
Leslie: We sure do. We give a five percent discount for orders of a hundred or more.
当然有。100 或以上的订单我们有百分之五的折扣。
Paul: What kind of discount could you give me if I were to place an order for six hundred units?
如果我下六百的订单，你们可以给我什么样的折扣？
Leslie: On an order of six hundred, we can give you a discount of ten percent.
六百的话，我们可以给你百分之十的折扣。
Paul: What about lead time?
交货时间呢?
Leslie: We could ship your order within ten days of receiving your payment.
在收到货款的十天内，我们就可以把货送出去。
Paul: So, you require payment in advance of shipment?
那么，你们是要提前付款的?
Leslie: Yes. You could wire transfer the payment into our bank account or open a letter of credit in our favor.
是的。你可以汇款到我们的银行帐户，或是开一个以我们公司为抬头的信用状。
Paul: I'd like to go ahead and place an order for six hundred units.
那我想就先下六百的订单。
Leslie: Great! I'll just fill out the purchase order and have you sign it.
好极了! 我马上写订购单并请你签名。
报盘和还盘
We have the offer ready for you.
我们已经为你准备好报盘了。
I come to hear about your offer for fertilizers.
我来听听你们有关化肥的报盘。
Please make us a cable offer.
请来电报盘。
Please make an offer for the bamboo shoots of the quality as that in the last contract.
请把上次合同中订的那种质量的竹笋向我们报个价。
We are in a position to offer tea from stock.
我们现在可以报茶叶现货。
We'll try our best to get a bid from the buyers.
我们一定尽力获得买主的递价。
We'll let you have the official offer next Monday.
下星期就给您正式报盘。
I'm waiting for your offer.
我正等您的报价。
We can offer you a quotation based upon the international market.
我们可以按国际市场价格给您报价。
We have accepted your firm offer.
我们已收到了你们报的实盘。
We offer firm for reply 11 a.m. tomorrow.
我们报实盘，以明天上午11点答复为有效。
We'll let you have our firm offer next Sunday.
下星期天我们就向你们发实盘。
We're willing to make you a firm offer at this price.
我们愿意以此价格为你报实盘。
Could you offer us F.O.B. prices.
能想我们报离岸价格吗？
All your prices are on C.I.F. basis.
你们所有价格都是成本加运费保险费价格。
Can you make an offer, C & F London, at your earliest convenience?
您能尽快报一个伦敦港成本加运费价格吗？
I'd like to have your lowest quotations, C.I.F. Vancouver.
请报温哥华到岸价的最低价格。
Please make us a cable offer for 5 metric tons of walnut.
请电报5吨核桃仁的价格。
Our offer is RMB300 per set of tape-recorder, F.O.B. Tianjin.
我们的报价是每台收录机300元人民币，天津离岸价。
We quote this article at $250 per M/T C&F.
我们报成本加运费价每吨250美圆。
Words and Phrases
offer 报盘，报价
to offer for 对……报价
to make an offer for 对……报盘（报价）
firm offer 实盘
non-firm offer 虚盘
to forward an offer (or to send an offer) 寄送报盘
to get an offer(or to obtain an offer) 获得……报盘
to cable an offer (or to telegraph an offer) 电报（进行）报价
offer and acceptance by post 通过邮政报价及接受
to accept an offer 接受报盘
to entertain an offer 考虑报盘
to give an offer 给...报盘
to submit an offer 提交报盘
official offer 正式报价（报盘）
My offer was based on reasonable profit, not on wild speculations.
我的报价以合理利润为依据，不是漫天要价。
We have received offers recently, most of which are below 100 U.S. dollars.
我们最近的报价大多数都在100美圆以下。
Moreover, We've kept the price close to the costs of production.
再说，这已经把价格压到生产费用的边缘了。
I think the price we offered you last week is the best one.
相信我上周的报价是最好的。
No other buyers have bid higher than this price.
没有别的买主的出价高于此价。
The price you offered is above previous prices.
你方报价高于上次。
It was a higher price than we offered to other suppliers.
此价格比我们给其他供货人的出价要高。
We can't accept your offer unless the price is reduced by 5%.
除非你们减价5%，否则我们无法接受报盘。
I'm afraid I don't find your price competitive at all.
我看你们的报价毫无任何竞争性。
Let me make you a special offer.
好吧，我给你一个特别优惠价。
We'll give you the preference of our offer.
我们将优先向你们报盘。
I should have thought my offer was reasonable.
我本以为我的报价是合理的。
You'll see that our offer compares favorably with the quotations you can get elsewhere.
你会发现我们的报价比别处要便宜。
This offer is based on an expanding market and is competitive.
此报盘着眼于扩大销路而且很有竞争性。
Words and Phrases
quote 报价
quotation 价格
preferential offer 优先报盘
cost of production 生产费用
reasonable 合理的
competitive 有竞争性的
the preference of one's offer 优先报盘
wild speculation 漫天要价
Our offers are for 3 days.
我们的报盘三天有效。
We have extended the offer as per as your request.
我们已按你方要求将报盘延期。
The offer holds good until 5 o'clock p.m. 23nd of June, 1997, Beijing time.
报价有效期到1997年6月22日下午5点，北京时间。
All prices in the price lists are subject to our confirmation.
报价单中所有价格以我方确认为准。
This offer is subject to your reply reaching here before the end of this month.
该报盘以你方本月底前到达我地为有效。
This offer is subject to the goods being unsold.
该报盘以商品未售出为准。
Words and Phrases
subject to 以……为条件，以……为准
offer subject to our written acceptance 以我方书面接受为准的报盘
offer subject to sample approval 以样品确定后生效为准的报盘
offer subject to our final confirmation 以我方最后确认为准的报盘
offer subject to export/import license 以获得出口（进口）许可证为准的报价
offer subject to prior sale 以提前售出为准的报盘
offer subject to goods being unsold 以商品未售出为准的报盘
offer subject to your reply reaching here 以你方答复到达我地为准的报盘
offer subject to first available steamer 以装第一艘轮船为准的报盘
I'm afraid the offer is unacceptable.
恐怕你方的报价不能接受。
The offer is not workable.
报盘不可行。
The offer is given without engagement.
报盘没有约束力。
It is difficult to quote without full details.
未说明详尽细节难以报价。
Buyers do not welcome offers made at wide intervals.
买主不欢迎报盘间隔太久。
We cannot make any headway with your offer.
你们的报盘未得任何进展。
Please renew your offer for two days further.
请将报盘延期两天。
Please renew your offer on the same terms and conditions.
请按同样条件恢复报盘。
We regret we have to decline your offer.
很抱歉，我们不得不拒绝你方报盘。
The offer is withdrawn.
该报盘已经撤回。
We prefer to withhold offers for a time.
我们宁愿暂停报盘。
Buyers are worried at the lack of offer.
买主因无报盘而苦恼。
Words and Phrases
to extend an offer 延长报盘
to renew an offer 或 to reinstate an offer 恢复报盘
to withdraw an offer 撤回报盘
to decline an offer 或 to turn down an offer 谢绝报盘
unacceptable 不可接受的
workable 可行的
at wide intervals 间隔时间太长
make headway 有进展
be worried at sth. 对……苦恼
Let's have you counter-offer.
请还个价。
Do you want to make a counter-offer?
您是否还个价？
I appreciate your counter-offer but find it too low.
谢谢您的还价，可我觉得太低了。
Now we look forward to replying to our offer in the form of counter-offer.
现在我们希望你们能以还盘的形式对我方报盘予以答复。
Your price is too high to interest buyers in counter-offer.
你的价格太高，买方没有兴趣还盘。
Your counter-offer is much more modest than mine.
你们的还盘比我的要保守得多。
We make a counter-offer to you of $150 per metric ton F.O.B. London.
我们还价为每公吨伦敦离岸价150美圆。
I'll respond to your counter-offer by reducing our price by three dollars.
我同意你们的还价，减价3元。
Words and Phrases
counter-offer 还盘，还价
offeror 发价（盘）人
offerer 发价人，报盘人
offeree 被发价人
offering 出售物
offer letter 报价书
offer sheet 出售货物单
offer list/book 报价单
offer price 售价
offering date 报价有效期限
offering period 报价日
concentration of offers 集中报盘
combined offer 联盘，搭配报盘
lump offer 综合报盘（针对两种以上商品）
bid n. 递价；出价；递盘（由买方发出）v. 递盘
to make a bid 递价
to get a bid 得到递价
to be outbidding 高于……的价
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原文地址：http://www.tradeblogs.cn/post/englishstudy.html
